At ApexGear, we strive to provide a smooth and reliable delivery experience for all our customers. Please read and review our delivery methods, timelines, restrictions, and costs outlined below. If you have any further questions, our dedicated customer support team is here to assist you.
Delivery Methods
We partner with trusted courier services to ensure the safe and efficient delivery of your camping gear orders. Our standard delivery method is through reputable logistics providers. We may also use other reliable shipping partners based on your location and order size.
Delivery Timelines
We understand the importance of receiving your camping gear purchases promptly. Once your order is confirmed and payment is processed, we seek to dispatch your items within 1-2 business days. Delivery times vary depending on your location and the shipping partner’s availability. Generally, you can expect to receive your order within 3-7 business days from the date of shipping.
Delivery Restrictions
While we aim to deliver to as many areas as possible, there may be some remote locations where delivery is not feasible or may incur surcharges. If you reside in such an area, please contact our customer support team before placing your order to confirm if delivery is possible and to obtain any applicable surcharges.
International Shipping
Currently, we only offer delivery within the Philippines. We do not provide international shipping services. We apologize for any inconvenience this may cause.
Delivery Costs
We offer competitive shipping rates based on the size, weight, and destination of your order. The accurate shipping cost will be calculated during the checkout process. Please note that any additional charges, such as customs duties or taxes, imposed by local authorities are the responsibility of the customer.
Customer Support
At ApexGear, we prioritize customer satisfaction. If you have any inquiries, questions, or concerns regarding your delivery, please don’t hesitate to reach out to our friendly customer support team.
ApexGear is committed to ensuring a smooth and reliable delivery experience for all our customers. We appreciate your trust in us and look forward to providing you with high-quality camping gear to enhance your outdoor adventures.